Accessibility assessment checklist
Mark Yes for everything the business provides, then press the button at the bottom and we'll work out what they're accessible for. Use Print for a paper copy to take on site.
Date
Assessed by
Getting in
- Step-free access from the street or car park
- Ramped or level entrance (no steps at the door)
- Automatic doors, or doors easy to open
- Doorways at least 80cm wide (wheelchair width)
- Accessible parking nearby
- Clear, visible signage to the entrance
Moving around inside
- Aisles wide enough for a wheelchair or mobility aid
- Clear, uncluttered layout
- Seating available for resting
- Lift or ramp to other floors if needed
- Counter or service point at a lowered height
- Non-slip, even flooring throughout
Facilities
- Accessible toilet on site
- Toilet has grab rails and space to turn a wheelchair
- Changing Places or hoist-equipped facility
- Quiet area or room available
- Quiet hours offered at certain times
- Accessible drinking water / seating area
Sensory environment
- Lighting is calm, not harsh or flickering
- Noise levels are low or manageable
- Dimmer lighting or quieter times available
- Minimal visual clutter or strong smells
- Calm, predictable layout (good for autism & sensory needs)
- Outdoor or open-air seating option
Communication
- Braille menu or materials available
- Large-print or high-contrast materials
- Hearing loop / induction loop fitted
- Staff communicate clearly and patiently
- Staff trained in disability awareness
- Alternative communication support (e.g. picture boards, BSL)
- Website or app is accessible and screen-reader friendly
Inclusivity signals
- Assistance animals welcomed
- Gender-neutral facilities available
- Multi-lingual staff or translation support
- Carer or companion friendly (e.g. free carer entry)
- Remote or virtual access option offered
- Assistive technology available on site
- Allergy-aware environment (clear labelling, allergen info)
